Privacy Policy

Physio Fore Golf is a golf-specific physiotherapy and performance practice run by Kam Bhabra, a registered physiotherapist (AHPRA registration PHY0001257873).

We are committed to protecting your privacy. This policy explains how we handle your personal information, including sensitive health information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using this website or our services, you agree to the collection and use of information as described here.

We only collect information that we need to provide safe, effective care and to run our practice. This may include:

• Personal details such as your name, phone number, email address and postcode
• Health information such as your injury history, symptoms, medical background, assessment findings and treatment records
• Appointment and enquiry details you provide by phone, email or through our website forms
• Payment and billing information where relevant
• Website usage data such as pages visited, collected through analytics (see Cookies and Analytics below)

Health information is sensitive information. We collect it only with your consent and only where it is reasonably necessary for your care.

We collect information directly from you wherever possible. This includes when you make an enquiry, book an appointment, complete a form, or during your consultation and treatment.

In some cases, and with your consent, we may receive information from a referring practitioner or another health provider involved in your care.

We use your information to provide and manage your physiotherapy and performance care, including:

• Assessing, diagnosing and treating your condition
• Booking, confirming and following up on appointments
• Communicating with you about your care and our services
• Processing payments and keeping accurate clinical records
• Meeting our legal, professional and insurance obligations

We do not sell your personal information, and we do not use it for purposes unrelated to your care without your consent.

We treat your information as confidential. We may disclose it only where it is necessary and appropriate, for example:

• To other health practitioners involved in your care, with your consent
• To your insurer, health fund or a relevant scheme where you are claiming a rebate
• Where we are required or authorised to do so by law

We never sell or trade your personal or health information to third parties.

We take reasonable steps to protect your information from misuse, loss and unauthorised access, using secure physical and electronic storage.

Clinical records are retained for the period required by law and professional standards, after which they are securely destroyed or de-identified.

This website may use cookies and analytics tools to understand how visitors use the site, so we can improve it.

This data is generally aggregated and does not identify you personally. You can disable cookies in your browser settings, though some parts of the site may then work differently.

You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate or out of date.

To make a request, contact us at [email protected] or on 0423 800 414. We may need to verify your identity before releasing information.

If you have a concern about how we have handled your personal information, please contact us first so we can try to resolve it.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time. Any changes will be published on this page with a revised last updated date.

If you have any questions about this policy or your information, please get in touch.

• Physio Fore Golf (Kam Bhabra, AHPRA PHY0001257873)
• Email: [email protected]
• Phone: 0423 800 414

You can also reach us through our contact page.